Refund policy

We accept returns within 30 days of delivery. Items must be unopened, unused, and in their original packaging. Due to the nature of skincare products, we cannot accept returns on opened or used items for hygiene reasons. To initiate a return, please contact us at [your email]. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Refunds are issued for items that arrive damaged, defective, or incorrect. Please contact us within 7 days of delivery with photos of the issue. Approved refunds are processed within 5–10 business days to your original payment method. If you'd prefer, we can offer store credit instead. Items returned without prior authorization will not be eligible for a refund.